911 Faces Its Own Emergency As Labor Shortages Delay Response Times

A couple of years ago, Lynn Sarmento of Greenville, South Carolina, called 911 to report a domestic disturbance. She waited for an operator to pick up. And then waited some more. “I stayed on the line for almost two minutes and no answer,” Sarmento says. “The guy ran off … as did the girl.” When […]

Detroit First Responders Battle Bedbugs

DETROIT, MI — Bedbugs are a frequent irritant for first responders who regularly enter houses in a city that’s perennially among the worst in the country for the tiny, blood-sucking pests. Detroit is the seventh-worst city in the United States for bedbug infestation, according to the Atlanta-based pest control company Orkin — so the opportunity […]