Little Rock 911 Down Nearly 50% Of Workforce; Police Union Raising Concerns Of Officer Safety

LITTLE ROCK, Ark. – The place people call in a crisis has found itself in its own dilemma.

Little Rock 911 Director Juana Green said her department, which was removed from under the police department’s command in 2021, is facing an uphill battle to recruit and retain.

“Staffing is an issue,” Green said.

Of 56 dispatchers, call takers and supervisors, there are 27 vacancies. Employee timesheets obtained by Working 4 You through the Arkansas Freedom of Information Act revealed the center only had one person assigned to answer 911 calls for the entire city during some shifts.

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